Customer satisfaction is extremely important to us. We want to meet your highest expectations! If you are not satisfied with your purchase please contact us immediately, and we will try to resolve any problem to your satisfaction. Please email us with any concerns at

Refunds: In the unlikely event you wish to return a product purchased from, we will refund item costs, but you will be responsible for packaging and shipping costs.

Returns: Purchases must be returned within 7 days of receipt of shipment. Please email us at with your name, address, order number and reason for return. To avoid being responsible for any loss or damage that occurs during transit, please return the items using an insured delivery service that covers the full cost of the items.  All returns have to be shipped to the following address:

UAB Peonia Lab ”
V. A. Graičiūno str. 6, LT -02241
Vilnius, Lithuania

Important: If you have a question please contact us by e-mail: or telephone: +370 63 8727 27 and we will help you to choose the right product for you.